We Read the fine print so you don’t have to.
Cloud services agreements can be long and convoluted, but there are important differences across the top providers in the industry. We help you understand the contracts you sign and give you the power to choose the best provider for your business.
Make informed buying decisions
Plain English contract summaries carefully drafted and reviewed by attorneys.
Improve your contracting process
A playbook to show you what to do when you sign, on an ongoing basis, and upon termination.
Save money and time
Quickly identify what matters to you and save money.
You Have 3 Options Before Clicking “I Accept”
1. TermScout Report
2. Internal Review
3. Just Accept (No Review)
What’s In This Report?
Our overall impressions of the industry along with succinct high-level analyses of the most important contract provisions across the top five companies in the industry – AWS, Microsoft Azure, Google Cloud, IBM Cloud, and Oracle Cloud.
The Provisions You Care About
We surveyed and interviewed more than 150 cloud services customers and worked with our team of expert attorneys to determine which terms matter most.
Copies of Each Individual Company’s Report
All five individual company Reports are included with the Industry Report. These Reports provide detailed analyses of numerous contract provisions, including several that are not included in the Industry Report, complete with robust citations to the original documents. For more information about an individual company Report, visit the webpage on our site for that Report.
Agreements and Policies Reviewed
Google Cloud Platform Terms of Service, Google Cloud Platform License Agreement – updated as of July 22, 2019
Service Specific Terms – updated as of July 1, 2019
Data Processing and Security Terms (Customers) – updated as of May 25, 2018
Google Cloud Platform Subprocessors – updated as of March 7, 2019
Google Cloud Platform Services: Technical Support Services Guidelines – updated as of June 17, 2019
Google Cloud Platform Acceptable Use Policy – updated as of December 16, 2015
IBM Cloud Services Agreement – updated as of April, 2019
Service Description for IBM Cloud – updated as of June 20, 2019
Data Security and Privacy Principles for IBM Cloud Services – updated as of May, 2018
Data Processing Addendum – updated as of March, 2019
IBM Cloud Platform – Public Data Processing and Protection Datasheet – updated as of June 27, 2019
Oracle Cloud Services Agreement – Updated as of April 1, 2019
Data Processing Agreement for Oracle Services – Updated as of June 26, 2019
Oracle Cloud Hosting and Delivery Policies – Updated as of June 2019
Privacy Code for Processing Personal Information of Customer Individuals – Updated as of June 26, 2019
Oracle SaaS Public Cloud Services Pillar Document – Updated as of July 2019
We read contracts
Because we know you have more important things to do.
Days To Read The Contracts You Sign Each Year
Combined Years of Legal Experience
Million Contracts Go Unread Everyday
Company that has your back
Don't Take Our Word For It
"Reading click-through agreements is not what I went to law school for, but I also appreciate that these agreements can’t simply be ignored. As a corporate attorney, I found TermScout’s Cloud Report to be perfect – enabling me to quickly find what mattered and drill down where needed. The report also provided game-changing tips on how to negotiate certain points. Highly recommended."
“TermScout’s cloud report covered all of the issues I typically cover when advising clients on these types of agreements. The TermScout Meter showing what other companies offer on the same type of provision, combined with the Negotiating Tips scattered throughout the report make this extremely valuable.”