
Freshworks: 30% Reduction in Negotiation Time
“These changes have allowed our company to close business faster, speeding our time to revenue and allowing us to develop better relationships with our customers.”
- Freshworks AGC
How Freshworks leveraged their great terms to accelerate deal velocity
Less Negotiation
Freshworks has seen a drastic reduction in deal friction, increased time to close, and up to 30% reductions in redlining and negotiations.
Trusted by the top organizations
Implementing TermScout
Commercial counsels at leading organizations, like Freshworks, are using TermScout's Certify™ license and Verified™ market database to promote their balanced contract terms, improving collaboration with sales teams and building trust with counterparties.
The use of TermScout helps validate their contracts as market-compliant, leading to significant benefits such as a drastic decrease in deal friction, improved closure times, and up to 30% reduction in redlining and negotiations.
The ultimate goal is to have standard contract terms accepted without negotiation, much like an app store purchase, which would reduce transaction costs, expedite deal completion, decrease legal spending, and minimize contract value leakage.
About Freshworks
Freshworks is a cloud-based customer service software company founded in 2010 in Chennai, India. Freshworks has received multiple awards and has been listed on the Forbes Cloud 100 and Gartner Magic Quadrant for Customer Engagement Center CRM report.
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