Privacy Notice

 

Citizn Company, doing business as TermScout (“us,” “we,” or “our”) operates termscout.com (the “Site”), sends newsletters and offers the products and services available on the Site (the “Services”). This Privacy Notice is governed by our Terms of Use, applies solely to information collected as a result of your use of the Services, and generally covers the following topics:

  1. What information is collected from you through your use of the Services, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

1. Information Collection, Use, and Sharing

We only collect personal information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We request personal information from you on our order form and when you sign up for any of our Services, including our reports or newsletter. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We will also use your personal information to deliver our newsletter to you, interact with you by email or social media, and respond to you regarding the reason you contacted us.  We may contact you via email in the future to tell you about changes to this Privacy Notice or our Terms of Use.  We will not share your personal information with any third party outside of our organization, other than as necessary to provide the Services (e.g. we may share your data with our payment processor in order to process your order).

When you send us a contract, agreement, or other policy to review, we first check that document to see if it is marked as confidential or if any provision in the agreement states that the existence of the agreement or terms of the agreement are confidential.  For any information that we determine is confidential in nature or should be kept confidential, we immediately scrub such information and anonymize the agreement in question.  If we determine that all or any portion of the agreement is clearly not confidential (e.g. it exists on a public website as a click-through agreement), we will not treat that document as confidential, but we will treat the fact that you sent us that document or asked for information about it as confidential.

We also use Google Analytics to collect non-personal information automatically as you navigate through the Site.  Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies (“Usage Data”).  We use Usage Data to help us understand how our users use the Site, to diagnose problems with our servers and software, to administer the Services, and to gather demographic information, all with the general intent of making our Services better.

2. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us at [email protected]:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

3. Cookies

We use “cookies” on the Site.  A cookie is a piece of data stored on a site visitor’s browser to help us improve your experience on the Site and identify repeat visitors to the Site.  For instance, when we use a cookie to identify you, you do not have to log in a password more than once, thereby saving time while on our site.  Cookies can also enable us to track and target the interests of our users to enhance the experience on the Site.  Usage of a cookie is in no way linked to any personally identifiable information on the Site.

4. Links

The Site contains links to other sites.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave the Site and to read the privacy statements of any other site that collects personally identifiable information.  One day, we hope to only link to sites who’s privacy practices and policies have been verified by us, but we’re not there yet.

5. Children

The Site is not intended for children under 13 years of age.  No one under age 13 may provide any personal information to or on the Site.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this Site or through any of its features, make any purchases through the Website, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at [email protected].

6. Security

We take reasonable precautions to protect your information.  When you submit sensitive information via the Site, your information is protected both online and offline by the methods that follow.

Wherever we collect payment information (such as credit card data), that information is encrypted and transmitted to us in a secure way and is shared with our third-party payments subprocessor, Stripe, Inc.  You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

If you feel that we are not abiding by this privacy policy, or have any other concerns, you should contact us immediately via email at [email protected].

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