PRICING ESSENTIALS
Frequently asked questions
Clear answers on eligibility, plan inclusions, billing, renewals, and additional services.
Does a TrustMark™ plan guarantee certification?+
No. Each plan includes an eligibility assessment for one covered agreement. If eligible, it receives certification, a badge and a buyer-facing certification page. If not eligible, you receive the eligibility result and supporting findings. An Improvement Scorecard is separate unless included in your plan.
What qualifies an agreement for certification?+
An agreement must earn a Balanced or Customer Favorable overall Favorability rating, Medium or High overall Clarity, and have no designated Deal Breakers. Certification is limited to the evaluated agreement and version within the applicable Scope of Review.
Does Pro already include the initial TrustMark™?+
Yes. Pro includes everything in Basic, including the initial eligibility assessment and certification if the agreement qualifies. The $3,000 TrustMark™ AI Supplement is an optional separate service, not a charge for the initial TrustMark badge.
What if the agreement changes later?+
Certification applies to the assessed version. Updated agreement versions need re-analysis to establish updated findings and eligibility. Basic includes no re-analysis allowance, Pro includes one and Premium includes four per subscription year. Additional reviews cost $500 each.
What does an Improvement Scorecard include?+
An analyst-delivered Improvement Scorecard identifies prioritized recommendations to improve contractual positions, supported by relevant market context. It is distinct from automated Certify® platform scorecards and reports.
Can we certify an NDA, DPA, or multiple agreements?+
Yes, subject to an agreed scope. Each separate agreement, including an NDA or DPA, has its own assessment and separate or bundled pricing. A DPA does not universally require Pro.
How does Certify® differ from TrustMark™?+
Certify® provides internal contract intelligence, such as market-backed analysis, available clause-level Signals, term-sheet summaries, monitoring, and portfolio insights. TrustMark™ is independent certification of a specific qualifying agreement. You can purchase either or both.
Is Certify® unlimited?+
No unlimited-use promise is made. Certify® is licensed per user with a five-user standard minimum. Usage limits, supported agreement types, analysis allowances, and account-specific scope are stated in the order form.
What exactly does the AI Supplement cover?+
It assesses AI-specific provisions in the same covered agreement and is available with Pro or Premium. It refreshes when that agreement is reanalyzed through an included or purchased allowance; it does not create an extra allowance.
How do annual allowances and billing work?+
All prices are USD. Certify® and TrustMark™ require an annual commitment and advance billing; plans renew automatically unless the order form states otherwise. Each subscription year is the 12 months from the subscription start date. Allowances reset each anniversary and do not carry over unless otherwise stated. Corrections of TermScout errors do not consume allowances; partial-year allowances are specified in the order form.
Can I add more named-competitor comparisons?+
Yes. The $2,500 package adds three named-competitor comparisons in one subscription year. Each selected competitor’s public agreement is analyzed once; updating or replacing an analyzed competitor agreement uses another comparison.
What does the Custom FAQs service include?+
It includes up to 10 initial buyer-facing FAQs displayed on the certification page and one consolidated update per subscription year. Additional questions or updates require separate scope and pricing.
Can I change my plan?+
Contact Sales to discuss upgrades, downgrades, or custom bundles. Effective dates, commercial terms and pricing for changes depend on the order form or a separately agreed amendment.
Can I explore the product before booking a demo?+
Yes. You can use Instant Contract Insights to explore how contract intelligence works. This experience is separate from a paid TrustMark™ eligibility assessment or certification.